University Hospitals is one of the nation’s leading health care systems, providing high-quality, patient-centered medical care at locations throughout Northeast Ohio.
University Hospitals needed to upgrade their system to the latest release for HCM and Financials.
As part of the upgrade from Suite 11.5.10 to Release 12, We were brought in as a specialized Project-Team-in-a-Box to expand the HCMS Partners team on the implementation of Oracle Learning Management.
An overview of new functionality was provided for power users and administrators prior to the upgrade, and a road map for the upgrade process was created. Before performing the upgrade of OLM, Coria did an in-depth analysis and health check of their current setup to ensure that best practices were used moving forward.
Over the course of the project, there were several boot camp style classes for power users to show them how to use the new functionality. We also provided post-production support to assist with troubleshooting issues related to enrollments, online content tracking, and custom extension issues after the upgrade.
In 1993, University Hospitals developed a new vision, a new strategy and a new model for healthcare delivery. This new vision called for University Hospitals to better meet the healthcare needs of a significant portion of northeast Ohio through geographic expansion and an increase in the types of services we offer.